Office hours are 8:30 a.m. – 5:00 p.m. Monday through Friday at the Adams Health Center.
Counselors are available for emergencies after hours and can be reached through Campus Police at 903.813.2555.
Counseling
Supporting the student community by providing crisis intervention and short-term counseling services with compassionate care.
All members of the Austin College community can contact counseling staff to obtain information, consultation, and referral options for treatment issues beyond the scope of those offered at the College.
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How it Works
The Counseling Center generally operates on an appointment basis; however, walk-ins are welcome. Appointments are usually available within 48 hours. After the first appointment, the student and counselor will collaborate to determine the best course of action.
Students in crisis will always be given priority, with all service users informed that their appointment may be rescheduled should an emergency arise.
Counseling services on a short-term basis are available to assist students in dealing with personal issues and emotional concerns. Individual counseling sessions, self-help resources, and workshops on various topics are offered on campus to assist students with their psychological well-being and individual development. Students may use this service by making a confidential appointment at the Adams Center.
Psychoeducational programs, addressing high-frequency mental health issues in the college population, are presented throughout the year by staff and trained peer educators.
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Telehealth Available for All Students
As a supplement to our Student Health Center and Counseling Services, Austin College students now have access to an extensive online program featuring 24/7 on-demand counseling, urgent medical care, therapy, and psychiatry all at no cost to the student. Whether you want to make a quick visit between classes, after dinner, or while traveling home on vacation, all students can obtain on-demand virtual visits with a mental health professional on their smartphone, tablet, or computer.
Services are provided by Academic LiveCare. Use ALC as the Service Key. When prompted for payment use the Coupon Code ALCROOS24 to waive payment.
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