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Parents & Families

When Your Student is a 'Roo, There's a Place Here for You

Parent Newsletters

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Important Contacts for Parents

Austin College has many on-campus resources your family needs to navigate the undergraduate years. You can contact these offices at any time for answers to questions.

Financial Aid Office

The Financial Aid office is your point of contact for understanding your student’s federal and institutional grants, loans, and scholarships.  Once you’ve accepted your aid package, questions about student billing go to the business office. 

Financial Aid

Student Billing

Student Billing is responsible for assisting your student with questions related to the account, payment options, 1098-T tax forms, and more. If you would like to speak directly with this office regarding charges on your student’s account, make sure your student has completed the FERPA form granting you access. Answers to many of your questions can be found on their page, and they are happy to answer questions by phone or email. Hours of operation are Monday through Friday, 8:30 a.m. to 5:00 p.m.

Student Billing

Information Technology

If your student is running into issues with the wireless network, accessing their email, printing issues and more, direct them to submit an email to HelpDesk, or give the Help Desk a call.  The talented IT staff are here to help students to ensure a positive experience on campus with technology.

Information Technology

Student Life Office

The Student Life Offices is your student’s go to for all things related to their residential experience, campus organizations, and finding ways to get involved. Students are always welcome to drop into the Student Life Office, located on the second floor of the Wright Campus Center (WCC), to ask questions or share concerns.

Campus Life

Student Success Office

Success and support come in many forms for our diverse student body. The Student Success Office is ready to assist your student through strengthening their note taking and study skills, tutoring in a subject, to hosting review sessions before the big mid-term. Access Services supports students who request accommodations and works individually with students to coordinate those with their faculty. We all need a little support from time to time, and your student will find what they need to achieve their goals with the Student Success Office.

Student Success

Health & Wellness Services

Our nurse and counseling team are on campus to help your student navigate managing their physical and mental health and wellness. Our health clinic on campus provides a broad range of services and has a strong network with the local medical community to assist your student with any concerns. 

Wellness & Safety

Rooline

Useful Links 

Academic Calendar
Getting to Campus
Explore the Texoma Area
Campus Bookstore for all your Spirit Gear needs!   

Students talking on Windsor Mall

 

Parent & Family FAQs

Stay Connected and Engaged

The College has many ways to connect and communicate with other members of ’Roo Nation. All new parents will be automatically subscribed to our monthly [at]AC email newsletter covering general campus highlights, and our dedicated parent email newsletter. Family members may also want to subscribe to [at]AC Newsletter or follow us on social media for highlights, insights, and great stories from campus. Subscribe today!