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In accordance with 19 TAC §228.70(b)(2), COMPLAINTS REGARDING EDUCATOR PREPARATION PROGRAMS. (a) (a) The board shall propose rules necessary to establish a process for a candidate for teacher certification to direct a complaint against an educator preparation program to the agency.
Austin College’s Student Complaint Process
Austin College expects all individuals to act with honesty and integrity in personal, social, and academic relationships. We are committed to a climate of civility and respect, fostering an environment that encourages resolution of concerns in an expeditious, fair, and amicable manner. Information about complaint procedures, including a Formal Student Complaint Form, can be accessed here.
Program Complaint Process
Complaints against the Austin Teacher Program to the Texas Education Agency can be initiated through the process outlined here. All complaints filed with the TEA must be in writing. This can be done through the online general complaint form, or can be mailed to:
Texas Education Agency Complaints Management
1701 N. Congress Ave.
Austin, TX 78701-1494
Tel (512) 463-3544